Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account, placing orders, or contacting us. This includes your name, email address, phone number, business name, and delivery addresses. We also collect usage data such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use your information to provide and improve our delivery services, process orders, communicate with you about your account and orders, send service updates, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We share necessary order information with carrier partners to fulfill deliveries. This includes pickup and delivery addresses, order details, and contact information. We may also share data with service providers who assist in operating our platform.
4. Data Security
We implement appropriate security measures to protect your personal data. All data transmission is encrypted using SSL/TLS. Access to personal data is restricted to authorized personnel only.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
6. Cookies
We use essential cookies to operate our platform and analytics cookies to understand how visitors use our website. You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at info@karrix.com.
8. Contact
For privacy-related questions, contact us at info@karrix.com.